When selecting your items, please carefully consider the dimensions and weight of the earrings as described in the product description.
We regret to inform you that, due to hygiene reasons, we are unable to offer refunds or exchanges for earrings in case of a change of mind or incorrect choice.
However, if any issues arise with your order, such as faulty or incorrect items, please contact us promptly via email: leonnata.com.au@gmail.com In the unfortunate event that your parcel is delivered damaged, we kindly request that you take a photograph before opening it so that we can appropriately address the situation with our delivery company.
Warranty
All of our jewellery comes with a warranty. If you have any problems with your earrings within 30 days of purchase, simply email us and let us know. If we need to replace a part of the earrings, please bear in mind that as each piece is individually sculpted and unique, the replacement may not be an exact match, but we'll make sure it's as close as we can get.