Refund policy

When selecting your items, please carefully consider the dimensions and weight of the earrings as described in the product description.

We regret to inform you that, due to hygiene reasons, we are unable to offer refunds or exchanges for earrings in case of a change of mind or incorrect choice.

Also we do not offer refund on gift cards.

However, if any issues arise with your order, such as faulty or incorrect items, please contact us promptly via email: leonnata.com.au@gmail.com. 

Damages and issues
In the unfortunate event that your parcel is delivered damaged, we kindly request that you take a photograph before opening it so that we can appropriately address the situation with our delivery company.

You can always contact us for any question at leonnata.com.au@gmail.com.